RemoteViewer documentation.
Technical guidance for installing, configuring and using RemoteViewer across supported platforms.
Use this documentation area as your starting point for technician setup, remote access, supported features and platform-specific guidance.
Find the guidance you need.
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Installation
Learn how to install the appropriate RemoteViewer application for technician and supported device platforms. |
Technician Setup
Configure technician access and understand the available desktop, browser and mobile workflows. |
Device Setup
Prepare supported customer, employee and managed devices for attended or unattended remote access. |
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Remote Sessions
Understand how supported remote viewing, control and session workflows operate. |
Remote Tools
Review supported file operations, remote commands, session chat and administrative functions. |
Troubleshooting
Work through common installation, connection and remote access issues. |
Platform-specific documentation.
RemoteViewer capabilities vary by operating system. Use the platform guidance that matches the technician and device environment you are working with.
Windows Installation, desktop control, login access, UAC and supported administration. |
macOS Setup, remote control, login-window access and supported system permissions. |
Linux Installation, supported desktop environments and managed system access. |
iOS Supported screen-sharing setup for iPhone and iPad devices. |
Android Screen sharing, supported control and required device permissions. |
Common RemoteViewer topics.
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Attended Support
Guidance for remote sessions where the supported user is present and actively participating. |
Unattended Access
Guidance for authorised systems configured for ongoing access when no user is physically present. |
Browser Access
Learn how supported technician sessions can be launched from a compatible web browser. |
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Mobile Technician
Guidance for accessing supported remote sessions from compatible mobile and tablet devices. |
File Operations
Understand supported upload, download, move, rename and delete functionality. |
Remote Commands
Review supported administrative command functionality for compatible desktop systems. |
Documentation will grow with RemoteViewer.
As RemoteViewer features and platform support expand, this documentation area can be extended with detailed setup guides, troubleshooting articles and feature-specific instructions.
Can’t find what you need?
Visit RemoteViewer Support for additional help with installation, configuration or remote access.
Ready to start using RemoteViewer?
Start your 7-day free trial and use the Getting Started guide to set up your first supported devices.