Secure remote support by design.
Protect technician access, managed devices and remote sessions with controlled authentication and authorised connections.
RemoteViewer is designed so remote access is granted to authorised technicians and managed endpoints rather than relying on unrestricted public connections.
Control who can connect and what they can access.
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Authorised Technician Access
Remote access is intended for authenticated technicians and accounts that have permission to connect to supported systems. |
Managed Device Access
Configure supported computers and managed systems for controlled attended or unattended remote support. |
Controlled Remote Sessions
Remote sessions are tied to authenticated access and supported device configuration rather than unrestricted anonymous connections. |
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Attended Approval
For attended support, the supported user can be present and explicitly allow the technician connection. |
Unattended Authorisation
Unattended access is intended for systems that have been deliberately configured for authorised ongoing support. |
Technician Sign-In
Technicians sign in to their RemoteViewer account before accessing authorised remote support functions and managed systems. |
Security built around trusted access.
Remote support is powerful. RemoteViewer is designed around controlled access so technicians connect to systems they are authorised to support.
Known Technicians Remote access is associated with signed-in technician accounts rather than anonymous public users. |
Known Devices Managed devices can be enrolled and configured for the type of remote access your support workflow requires. |
Defined Access Attended and unattended access are deliberately configured according to the support relationship with each device. |
Protect access to powerful remote support functions.
Remote desktop control, file operations and administrative actions should only be available inside an authorised technician workflow.
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Screen Viewing
View supported remote systems through an authenticated technician session. |
Keyboard & Mouse Control
Remote control is made available only within supported authorised remote sessions. |
File Operations
Upload, download, move, rename and delete operations remain part of the controlled remote support workflow. |
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Remote Commands
Administrative commands are available through supported authorised technician sessions. |
Login-Screen Support
Supported desktop environments can provide technician access at the login screen where configured and supported. |
Lock & Reboot
Supported system actions remain inside the authorised technician connection rather than being exposed publicly. |
Different access for different support situations.
Attended support is designed for situations where the user is present and allows the connection. Unattended access is intended for authorised systems that have been deliberately configured for ongoing technician access.
Security across your mixed device environment.
RemoteViewer provides remote support across supported Windows, macOS, Linux, iOS and Android environments while keeping technician access tied to your RemoteViewer account and supported device configuration.
Windows Controlled desktop support including supported login and UAC scenarios. |
macOS Authorised support for compatible Mac desktops and managed systems. |
Linux Controlled access to compatible Linux desktops and managed systems. |
iOS Supported screen viewing through authorised technician sessions. |
Android Supported screen viewing and compatible control through authenticated support access. |
Built for professional support environments.
MSPs Maintain controlled authorised access across the customer environments your support business manages. |
IT Support Companies Give technicians access to supported customer devices through authenticated RemoteViewer accounts. |
Internal IT Teams Restrict remote support to authorised employees, technicians and company-managed systems. |
Remote access should never be treated casually.
Remote desktop control can provide powerful access to another system. RemoteViewer is therefore designed around authenticated technicians, authorised devices and deliberately configured attended or unattended access.
Secure remote support for your technicians and devices.
Start your 7-day free trial and build a controlled RemoteViewer support environment for your team.