Remote Support Software for Windows, macOS, Linux, iOS and Android

Remote Viewer is a cross-platform remote support platform built for technicians, IT support teams and businesses that need fast attended and unattended access across desktop and mobile devices.

Support users on Windows, macOS, Linux, iOS and Android with secure remote sessions, browser-based technician access, file operations, session chat and customer portal tools.

Remote Viewer is designed for businesses and technicians who need a practical remote support platform without unnecessary complexity. The comparison below shows how Remote Viewer lines up against well-known remote access and remote support products across common support features.

Remote Viewer Competitor Feature Matrix

Feature Remote Viewer TeamViewer Splashtop AnyDesk ConnectWise ScreenConnect Zoho Assist RemotePC
Free option / trial ✓ ✓ ✓ ✓ ✓ ✓ ✓
Browser technician console ✓ ✓ ✓ × ✓ ✓ ✓
Customer portal ✓ ✓ ✓ ✓ ✓ ✓ ✓
Broker routed connection ✓ ✓ ✓ ✓ ✓ ✓ ✓
Encrypted remote sessions ✓ ✓ ✓ ✓ ✓ ✓ ✓
Unattended access ✓ ✓ ✓ ✓ ✓ ✓ ✓
Attended support ✓ ✓ ✓ ✓ ✓ ✓ ✓
Windows ✓ ✓ ✓ ✓ ✓ ✓ ✓
macOS ✓ ✓ ✓ ✓ ✓ ✓ ✓
Linux ✓ ✓ ✓ ✓ ✓ ✓ ✓
iOS ✓ ✓ ✓ ✓ ✓ ✓ ✓
Android ✓ ✓ ✓ ✓ ✓ ✓ ✓
Mobile technician app ✓ ✓ ✓ ✓ ✓ ✓ ✓
Keyboard / mouse control ✓ ✓ ✓ ✓ ✓ ✓ ✓
Live screen viewing ✓ ✓ ✓ ✓ ✓ ✓ ✓
Multi-screen support ✓ ✓ ✓ ✓ ✓ ✓ ✓
File transfer ✓ ✓ ✓ ✓ ✓ ✓ ✓
File browser ✓ ✓ ✓ ✓ ✓ ✓ ✓
Command console ✓ ✓ ✓ ✓ ✓ ✓ ✓
Session chat ✓ ✓ ✓ ✓ ✓ ✓ ✓
Session recording ✓ ✓ ✓ ✓ ✓ ✓ ✓
Remote printing × ✓ ✓ ✓ ✓ ✓ ✓
Wake-on-LAN × ✓ ✓ ✓ ✓ ✓ ✓
Remote reboot ✓ ✓ ✓ ✓ ✓ ✓ ✓
Patch management × ✓ ✓ × ✓ × ×
SSO × ✓ ✓ ✓ ✓ ✓ ✓
On-prem option × × ✓ ✓ ✓ × ×
Note: ✓ means the feature is available in at least one current plan, licence, module or configuration. × means not currently verified as a like-for-like feature. Free option / trial may include personal-use, limited free or time-limited trial availability. Checked 22 June 2026. Third-party product names are used only for factual comparison; no affiliation or endorsement is implied.

Remote Viewer focuses on the core tools technicians need every day: secure remote sessions, cross-platform access, browser-based technician support, customer portal access, chat, file operations and remote device support.

Remote Viewer Plan Comparison

 

 
Feature Free Solo Team Growth Scale Business Enterprise
Monthly price £0.00 per month £24.99 per month £79.99 per month £149.99 per month £299.99 per month £849.99 per month £1,499.00 per month
Concurrent remote sessions 1 2 5 10 20 50 100
Session time limit 30 minutes No limit No limit No limit No limit No limit No limit
Unlimited session length ✕ ✓ ✓ ✓ ✓ ✓ ✓
Mobile and tablet access ✕ ✓ ✓ ✓ ✓ ✓ ✓
Desktop remote access ✓ ✓ ✓ ✓ ✓ ✓ ✓
Note: Free includes 1 concurrent remote session, has a 30 minute session cutoff, and does not include mobile or tablet access. Solo and above have no session time limit and include mobile/tablet access.

Windows

    • Windows App
    • Windows Client and Technician App
    • Chat
    • View Screen, including Logon and UAC
    • Keyboard and Mouse Control, including Logon and UAC
    • Run Remote Commands
    • File Operations: Upload, Download, Move, Rename and Delete
    • Remote Clipboard Paste: Text, Files and Images
    • Lock and Reboot

macOS/iOS

  • macOS App
  • macOS Client and Technician App
  • Chat
  • View Screen, including the Login Window
  • Keyboard and Mouse Control, including the Login Window
  • Run Remote Commands
  • File Operations: Upload, Download, Move, Rename and Delete
  • Lock and Reboot
  • iOS App (View Only)
  • Screen Sharing Only
  • Requires the user to start the ReplayKit broadcast
  • No Keyboard or Mouse Control
  • No Remote Commands, Chat or File Operations

Linux

  • Service Based App
  • View Screen
  • Keyboard and Mouse Control
  • Login and Lock-Screen Access on supported X11/GDM configurations
  • Managed Virtual Desktop for headless systems
  • Run Remote Commands
  • File Operations: Upload, Download, Move, Rename and Delete
  • Lock and Reboot

Android

  • Android App
  • View Screen
  • Keyboard, Mouse and Touch Control
  • Back, Home, Recents, Notifications and Lock Controls
  • Screen sharing requires the user to start the Android broadcast
  • Remote control requires the Accessibility Service to be enabled
  • No Remote Commands, Chat or File Operations

Frequently Asked Questions

What is Remote Viewer?

Remote Viewer is remote support software for technicians, IT support teams and businesses. It allows supported devices to be viewed and assisted remotely across desktop and mobile platforms.

Which platforms does Remote Viewer support?

Remote Viewer supports Windows, macOS, Linux, iOS and Android.

Does Remote Viewer support attended support?

Yes. Remote Viewer supports attended support sessions where a customer is present and allows a technician to connect.

Does Remote Viewer support unattended access?

Yes. Remote Viewer includes unattended access features for supported devices and plans.

Can technicians connect from a browser?

Yes. Remote Viewer includes a browser-based technician console.

Does Remote Viewer include file operations?

Yes. Remote Viewer supports file operations such as upload, download, move, rename and delete on supported platforms.

Is Remote Viewer suitable for IT support businesses?

Yes. Remote Viewer is designed for technicians, support providers and businesses that need remote access tools for customer or internal device support.