Remote support without the endpoint tax.
RemoteViewer is built for IT teams that need to support and maintain real device estates without paying separately for every endpoint.
Combine attended and unattended remote support, Patch Management and remote administration across supported Windows, macOS, Linux, iOS and Android environments, with pricing based around the simultaneous remote sessions your team actually needs.
Built around how IT teams actually work.
RemoteViewer takes a practical approach to IT support and endpoint maintenance: give technicians the tools they need, support the platforms organisations actually use and avoid making device count the centre of the licensing model.
|
Unlimited Devices
Add the computers, phones, tablets and managed systems your organisation needs to support without purchasing another RemoteViewer licence for every endpoint. |
Concurrent-Session Pricing
Choose your plan around how many remote support sessions need to run at the same time rather than how many devices exist. |
Support & Maintenance
Combine reactive remote support with ongoing managed-device maintenance and Patch Management from the same RemoteViewer environment. |
One platform for remote support and endpoint maintenance.
Give technicians the tools to help users when something goes wrong and maintain supported managed devices before it does.
|
Attended Support
Connect to supported users while they are present and help resolve technical problems remotely. |
Unattended Access
Configure authorised managed systems for ongoing technician access when nobody is physically present. |
Patch Management
Create patch policies, review supported updates and manage endpoint patching across compatible managed devices. |
|
Remote Control
View and control compatible remote desktops and devices using the capabilities available on each platform. |
File Operations
Upload, download, move, rename and delete files on supported desktop platforms. |
Remote Commands
Carry out supported administrative command operations on compatible remote systems. |
|
Patch Policies
Create different update policies for managed device groups and configure scan intervals, installation behaviour and approval settings. |
Technician Flexibility
Support users from a desktop workstation, compatible web browser or supported mobile technician device. |
Mixed Environments
Support organisations using a mixture of Windows, macOS, Linux, iOS and Android devices. |
|
PATCH MANAGEMENT
RemoteViewer is growing beyond reactive remote support.
|
|
Built for mixed device estates.
Modern IT teams rarely support a single operating system. RemoteViewer is designed to work across the platforms your users and customers already have, with capabilities varying by operating system.
|
Windows Desktop control, supported login access and remote administration. |
macOS Remote desktop, supported login-window access and administration. |
Linux Compatible desktop and managed-system remote access. |
iOS Supported iPhone and iPad screen viewing. |
Android Screen viewing and compatible remote device control. |
Designed for professional IT teams.
|
MSPs Support and maintain growing customer estates without tying RemoteViewer licensing directly to every managed endpoint. |
IT Support Companies Give technicians practical remote tools for supporting customers while adding ongoing maintenance across managed devices. |
Internal IT Teams Support employees, remote workers, offices and managed systems while maintaining supported company endpoints from one environment. |
Support capacity should matter more than device count.
A support team may manage hundreds or thousands of endpoints while only needing a handful of simultaneous technician sessions. RemoteViewer is built around that distinction.
As RemoteViewer adds endpoint-management capabilities such as Patch Management, the goal remains the same: let the managed device estate grow without making endpoint count the defining measure of your support platform.
Let technicians work the way they need to.
|
Desktop Use the full supported technician application from a normal support workstation. |
Browser Launch supported remote sessions from a compatible browser when installing the full technician app is inconvenient. |
Mobile Use supported iOS and Android technician devices when support cannot wait until you are back at your desk. |
See whether RemoteViewer fits your team.
Support users, maintain managed devices and manage supported updates from one RemoteViewer platform.
Start your 7-day free trial and test RemoteViewer using your own supported devices and real IT workflow.